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Frequently Asked

Questions

  • How do I use PayPal as a payment method for my order?
    To pay with PayPal, you'll need to set up a PayPal account on the PayPal website. Why pay with PayPal? It's safer: shop at thousands of websites without sharing your financial details. It's faster: with no need to type in your card details, you can check out in a few clicks. It's easier: all you need is an email address and password to pay online. It takes minutes to open a PayPal account - click here for more info on PayPal and to open an account. Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. Kamer Delice have no control over these sites and are not responsible for their content or availability.
  • How do I return products?
    All sales on products on final, We do not accept any returns. See Return Policy.
  • How do I qualify for Free Shipping?
    Free Shipping is guarentee upon having items greater than or equal to $100. This is not including tax. This coupon only applies to Priority Mail.
  • What are the Terms and Conditions?
    Click here to see the Terms and Conditions.
  • What are your shipping prices?
    Shipping takes usually 1 week to complete. The rate is based on the weight of the product as some items may require more than one package to ship. It is important to pay attention to the weight of the product when ordering to stay within the price range. -0.1 to 15lb - $6.95 (shipped in flat Evenlope) -15 to 34lb - $12.80 (shipped in USPS Medium Flat Rate Box) -34 to 70lb+ - $19.95 (shipped in USPS Lage Flat Rate Box)
  • How do I return/cancel my order?
    Once your order has been processed, you will no longer be able to cancel the order. All sales are final.
  • How does the Cart work?
    1. The cart is at the top right corner of the page. The number will tell you how many items are in the cart. 2. You can edit quantities of the items in your cart by clicking the bag and pressing the + or - buttons on the cart dropdown. 3. If you want to remove an item completely, press the "x" button on the right of the item you want to delete. 4. If you decide that you want to checkout, select the "Proceed to Checkout" button at the top of the cart dropdown.
  • How do I track my order?
    Once your order ships, we'll send you a shipment notification email, including a package tracking number. Click the tracking number to visit the courier's website where you can keep track of your order.
  • How long will it take to recieve my order?
    Orders are usually processed within 0-1 business days except in out of stock situations. Depending on your shipping options, your order will arrive within 1 week Orders typically placed on Sunday would be processed the next day.
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  • How do promotions work?
    Generally when Kamer Delice has a promotion or sale, it will generally vary from product to product. For example, "Buy X and Get Y" coupon, if you get 4 products and get an additional one for free, you will need to add 5 products into your cart in order to get the 5th product for free. The promo will included a promo code that should be only applied upon finalizing the cart, otherwise the promo won't update if you add any more of that particular product in the cart. The Discount coupon, will remove a certain percentage (%) from the total amount in the cart. Free Shipping is already a standard if you purchase $100+ in your cart.
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